How to cancel an online order

For most online purchases, you have 14 days from the day you receive your goods to tell us that you wish to cancel. You do not need to give a reason. After notifying us, you have a further 14 days to send the goods back.

Complete the form below to send us a clear cancellation notice. You do not need to wait for our approval to exercise your statutory right to cancel. Please provide your order number and the items you wish to cancel; the other details help us identify your purchase. You may also email info@maeve-arden.com.

We will acknowledge receipt by email without delay and send you return instructions. Refunds and return postage are handled in line with your statutory rights and our Returns & Refunds policy. This form does not affect your statutory rights.